What Hi-Tech Radiators Can Offer With Its Customer Service
Hi-Tech Radiators is one of very few radiator shops that caters for
radiator repairs, cleanouts, re-cores, completes & new top tanks from motorbikes
to the largest of mining machinery.
Hi-Tech Radiators has a large range of
radiators for cars, forklifts, light commercial & trucks both in Second hand
reconditioned to re-cored or complete new assembly.
We believe that if we
cant provide a fast & reliable turn around with a good warranty, it isn't
worth doing.
Same day service is a major plus to customers using Hi-Tech
as well as a decent warranty on parts supplied & workmanship which gives you
the customer a security blanket to want to use our services.
Hi-Tech Radiators
are involved in a group of radiator repair shops throughout Australia called Adrad
Experts what this means for you the customer is that anywhere in Australia you
have a cooling system problem like overheating or loss of coolant you can go to
any Adrad Experts Shop which you can find in the yellow pages all over Australia
to be able to get the problem fixed or covered under warranty with no problems
allowing all warranty guide lines have been carried out.
Adrad Experts group
are 120 shops strong throughout Australia & have meet a strict criteria to
be involved in the group, like been in the industry for over 3 years knowing that
you are a very capable repairer with diagnostics, all suitable equipment to do
the right job as well as a well presented workshop & office.
This is just
one of the groups Hi-Tech Radiators are involved in we are also a RACQ approved
repairer & are involved in Institute Of Automotive Engineer as well as Vehicle
Air Conditioning Specialists Of Australia better known as VASA.
These groups
are all recognised in the Automotive industry as leading groups for staying up
to date with all new technical information & problems
Hi-Tech Radiators
cater in all radiators to suit passenger cars, vans, 4WD's & light commercial
vehicles.
With a large range of stock for all common vehicles also reconditioned
units it makes it very easy to turn around a radiator replacement in under 3 hours.
What A Service Consists Of
A service consists of
the Removal of the old radiator, full engine flush through the overflow tank &
heater core then high pressure air to push out any left over water in the block
or any air locks, a new radiator or second hand reconditioned unit will then be
installed at the same time checking for
swelling, splitting or hardness in
the hoses,
worn or rusted hose clamps,
Sticking thermostats,
Faulty
water pumps/ Fan belts,
Heater tap working correctly,
Radiator cap/
faulty fan hubs,
thermo fans working or operating at right temperature,
CO2 head test .
After checking these we then supply a new dose of coolant
Once all these checks have been done the vehicle then will be taken out for
a test drive. A service sticker will be put on the top of the radiator. This sticker
identifies that in 12mths time you will need to bring the vehicle back for a engine
flush & coolant this will entitle you the customer a further 12mths warranty.
For warranty on radiators they are:
Complete new assembly for automotive
3 years (Supply Only) or 5 years (Fitted by Hi-Tech Radiators)
Re-cored automotive
radiator 3 years
Light Commercial 2 years
Industrial/ Forklifts &
Trucks 1 year
To have you warranty valid you must follow the "Warranty
Guide Lines"
Which consists of having your Engine Flushed & change
of coolant every 12 months.
These guide lines must be followed or your warranty
ceases.
After You Have Had Your Radiator Serviced (3)
Once
you have had your radiator serviced at Hi-Tech Radiators you can rest assure that
if there is any problems or questions that you are wanting to find out the answer
to you can give one of our technicians a ring & they will be able to help
you out on any of your problems.