What Hi-Tech Radiators Can Offer With Its Customer Service
Hi-Tech Radiators is one of very few radiator shops that caters for
radiator repairs, cleanouts, re-cores, completes & new top tanks
from motorbikes to the largest of mining machinery.
Hi-Tech Radiators has a large range of radiators for cars, forklifts,
light commercial & trucks both in Second hand reconditioned to re-cored
or complete new assembly.
We believe that if we cant provide a fast & reliable turn around
with a good warranty, it isn't worth doing.
Same day service is a major plus to customers using Hi-Tech as well
as a decent warranty on parts supplied & workmanship which gives
you the customer a security blanket to want to use our services.
Hi-Tech Radiators are involved in a group of radiator repair shops throughout
Australia called Adrad Experts what this means for you the customer
is that anywhere in Australia you have a cooling system problem like
overheating or loss of coolant you can go to any Adrad Experts Shop
which you can find in the yellow pages all over Australia to be able
to get the problem fixed or covered under warranty with no problems
allowing all warranty guide lines have been carried out.
Adrad Experts group are 120 shops strong throughout Australia &
have meet a strict criteria to be involved in the group, like been in
the industry for over 3 years knowing that you are a very capable repairer
with diagnostics, all suitable equipment to do the right job as well
as a well presented workshop & office.
This is just one of the groups Hi-Tech Radiators are involved in we
are also a RACQ approved repairer & are involved in Institute Of
Automotive Engineer as well as Vehicle Air Conditioning Specialists
Of Australia better known as VASA.
These groups are all recognised in the Automotive industry as leading
groups for staying up to date with all new technical information &
problems
Hi-Tech Radiators cater in all radiators to suit passenger cars, vans,
4WD's & light commercial vehicles.
With a large range of stock for all common vehicles also reconditioned
units it makes it very easy to turn around a radiator replacement in
under 3 hours.
What A Service Consists Of
A service consists of the Removal of the old radiator, full engine flush
through the overflow tank & heater core then high pressure air to
push out any left over water in the block or any air locks, a new radiator
or second hand reconditioned unit will then be installed at the same
time checking for
swelling, splitting or hardness in the hoses,
worn or rusted hose clamps,
Sticking thermostats,
Faulty water pumps/ Fan belts,
Heater tap working correctly,
Radiator cap/ faulty fan hubs,
thermo fans working or operating at right temperature,
CO2 head test .
After checking these we then supply a new dose of coolant
Once all these checks have been done the vehicle then will be taken
out for a test drive. A service sticker will be put on the top of the
radiator. This sticker identifies that in 12mths time you will need
to bring the vehicle back for a engine flush & coolant this will
entitle you the customer a further 12mths warranty.
For warranty on radiators they are:
Complete new assembly for automotive 3 years (Supply Only) or 5 years
(Fitted by Hi-Tech Radiators)
Re-cored automotive radiator 3 years
Light Commercial 2 years
Industrial/ Forklifts & Trucks 1 year
To have you warranty valid you must follow the "Warranty Guide
Lines"
Which consists of having your Engine Flushed & change of coolant
every 12 months.
These guide lines must be followed or your warranty ceases.
After You Have Had Your Radiator Serviced (3)
Once you have had your radiator serviced at Hi-Tech Radiators you can
rest assure that if there is any problems or questions that you are
wanting to find out the answer to you can give one of our technicians
a ring & they will be able to help you out on any of your problems.